Successful problem handling – for years now
Many high-profile customers work with SOLVATiO®. Here are just a few examples:
24-hour service at low costs: Deutsche Telekom uses SOLVATiO® to remedy connection and hardware disruptions. The application is available to the customer as a Web self service, 24/7.
TV enjoyment in brilliant quality: Belgacom uses SOLVATiO® to clear faults in its IPTV service, which today offers many channels in HDTV.
Fix-line services comfortably under control, thanks to SOLVATiO®. Swisscom's service agents use the strengths of SOLVATiO® to handle problems with fix-line connections.
High first clear rate: Many of our customers use SOLVATiO®, which gives the perfect support to their service agents.