Generic knowledge base

The most important prerequisite for all process automations is a comprehensive knowledge base covering all the necessary diagnostic flows. With the “SOLVATiO® Process” we bring together the parts of the solution needed for systematically representing such a diagnosis supporting knowledge base. And of course, we are right there at your side trough all the introduction phases.

Defining and systematically representing processes

Automated call-up of processes

The following example shows how it works: Your subscriber with IP number 123.45.67.8 is complaining about Internet connection problems

The diagnosis supporting knowledge base can be supplemented by additional knowledge, pertaining to general queries that are not directly connected to the diagnostic process. Find out more under SOLVATiO® FAQ

At your side - every step of the way
From Best Practice Advisory to Process & Knowledge Engineering; from Project Management to Implementation & Integration.

SOLVATiO - Automated Assurance

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Generic knowledge base

Defining and systematically representing processes

Defining and systematically representing processes

Automated call-up of processes

Automated call-up of processes

The following example shows how it works: Your subscriber with IP number 123.45.67.8 is complaining about Internet connection problems

The following example shows how it works: Your subscriber with IP number 123.45.67.8 is complaining about Internet connection problems